Exchange and return policies

Since for us the most important thing is that you are satisfied with your purchase and if for any reason or reason you are not satisfied, you have 30 days to contact us and we will exchange the product for another of equal value or we will refund your money.

You should keep in mind that :

All products to be exchanged or returned must be unused and with their original packaging in good condition. After receiving your product, we will contact you to request your bank details and we will make a transfer within 10 business days. If you are in Antofagasta, we will coordinate the removal of your product after your return request. If you are from the regions, we will coordinate how to receive the product (that is, you send the product assuming the shipping costs).